More Client Results & Testimonials

“ In just a short amount of time our account management team has transitioned from being simple order takers to asking very important questions that have not only lead to increased revenue, but also closed very important coverage gaps that would not have otherwise been discovered. Sheldon's model has changed our teams mindset on selling from being uncomfortable and awkward to being a vital role in providing the best coverage and/or service possible.” Kari Cyr, Vice President of Coastal Region, Personal Lines, Cross Insurance
Kari Cyr, VP Coastal Region Personal Lines, Cross Insurance
“Sheldon not only brought inspiration, ideas and valuable tools, he was always upbeat, energetic, thoughtful and compassionate. He targeted small changes we can each make in order to make a significant impact, overcome objections, and increase sales.  He encouraged us to be proactive, disciplined, stretch out of our comfort zone, develop our skills and better practices, then repeat. 
 I was impressed with his knowledge and professionalism and felt the time spent with him was very worthwhile.” 
Michelle Hanzak, Director, Benefits, Risk Strategies
"Sheldon has a wealth of knowledge, and the presentation to make it all stick.  I worked with my staff for years on various different training methods to get us over the hump and reach the next level.  None of which made the impact I was expecting.  Sheldon was able to deliver and build on the lessons month after month, and made us all better individually and as a team.  Sheldon’s approach mirrored my vision as agency principal and executed the training in a manner that resonated with my staff.  The Steady Sales Group is well worth the investment and we will continue to tap Sheldon for his expertise in the future."
Matthew Kurland, President, Kurland Insurance Agency, Inc.
“We hired Sheldon twice to coach our personal lines CSR staff.  Both times we saw significant changes not only in how staff embraced their role, but also how small, simple changes could make a big difference with clients and the size of their accounts.  We continue to practice and reinforce what he taught us so that new, helpful habits are formed while less helpful ones are reduced. Despite major procedural changes and the evolution of our business, Sheldon's coaching was a fresh and helpful reminder that it is always possible ask one more question to better serve the client and help the agency at the same time.  Thank you, Sheldon!” 
Eileen Jankowski Personal Lines/Operations Manager at Brown & Brown of Michigan, Inc.
"Investing in Sheldon’s Steady Sales program pays for itself!  We went from zero cross-sell or up sell sales to between 300 and 400 new sales per month.  Encharter Insurance Agency hired Sheldon to help transform our entire service team to a sales focused culture. Sheldon’s personable style quickly engaged our reluctant staff.  His patience and humor created an open learning environment for both our personal and commercial teams to develop confidence in their sales skills. Sheldon has been our coach every month for almost two years and we find the consistency invaluable.  We continue to add to staff and find great value in monthly refreshers. All licensed reps at Encharter now sell to both new and current clients without exception.  Steady Sales was a big part of that cultural shift."
Tracey Benison, President, Encharter Insurance
“Sheldon Snodgrass worked alongside our senior management team and myself for several months to help us affect a cultural and results-driven transformation of our personal lines agency.  One challenge was to help our client service organization fully embrace the “sales” aspect of their jobs, specifically to help retain and grow our existing client base through cross-selling, up-selling, and referrals.   Sheldon’s witty and engaging approach to breaking down the barriers that hold our service team back from reaching their full potential, and the simple but effective toolkit he has trained them to utilize showed measurable results."
Jeff Saunders, Area President - Private Client and Personal Lines, Arthur J Gallagher
“Sheldon was an incredible presenter. His energy was infectious. His message was both practical and inspiring about how habits can be used to improve your personal and professional life. If you are looking for someone to super charge your conference experience, Sheldon is a must.”  Jeff Smith, Chief Executive Officer at Ohio Insurance Agents Association 
Jeff Smith, CEO OH Insurance Agents Association
"Sheldon’s teaching and methods gave our team real world tools that make a real difference. Since we began working with Sheldon we have seen a positive change in both revenue growth and remarketing saves. We highly recommend Sheldon!"
Josh Flegel, Operations Director, Reagan Companies
"I’m happy I participated in your program with my staff.  We all grew more comfortable with the discomfort of selling which increased our confidence in both new business sales and cross selling.  As a result, we implemented improvements in how we communicate with our clients using multiple forms of direct communication. We launched a cross selling campaign that ties what we learned from the program to our goals as an agency.   Your program was well worth the financial and time investment."
Philip Weise, President, Cal Branch Insurance
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